GENERAL SHIPPING

ALL ORDERS ARE DISPATCHED FROM THE UNITED KINGDOM. CUSTOMERS OUTSIDE THE UK MAY BE SUBJECT TO CUSTOMS DUTIES OR TAXES DEPENDING ON LOCATION.

SHIPPING COSTS ARE CALCULATED AT CHECKOUT BASED ON REGION AND SERVICE SPEED.

PLEASE ALLOW UP TO 5 WORKING DAYS FOR OUR TEAM TO PROCESS, PACK, AND DISPATCH YOUR ORDER.

WHEN YOUR ORDER SHIPS, YOU’LL RECEIVE A TRACKING EMAIL WITH CARRIER DETAILS.

ONCE A PACKAGE IS HANDED TO THE SHIPPING PROVIDER, OPENED CLOTHING IS NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED ORDERS.

EU SHIPPING

ORDERS SHIPPED TO THE EUROPEAN UNION ARE DISPATCHED DIRECTLY FROM OUR UK FACILITY.

PLEASE ALLOW 5–10 WORKING DAYS TO RECEIVE YOUR TRACKING NUMBER AFTER DISPATCH.

EU CUSTOMERS ARE RESPONSIBLE FOR ANY IMPORT DUTIES, TAXES, OR CUSTOMS FEES UPON DELIVERY. THESE CHARGES ARE NOT INCLUDED IN THE SHIPPING PRICE.

WE CURRENTLY DO NOT ACCEPT RETURNS FROM THE EU IF CUSTOMS OR DUTY FEES PREVENT RETURN DELIVERY. PLEASE EMAIL OUR TEAM BEFORE SHIPPING ANY RETURNS.

ORDER CHANGES

IF YOU’VE ENTERED INCORRECT DETAILS (NAME, ADDRESS, SIZE, ETC.), EMAIL US IMMEDIATELY.

ONCE AN ORDER HAS BEEN PROCESSED AND SHIPPED, CHANGES CANNOT BE MADE.

UNDELIVERED / UNCLAIMED PACKAGES

IF A PACKAGE IS UNDELIVERABLE OR UNCLAIMED, IT WILL AUTOMATICALLY RETURN TO US.

ONCE RECEIVED BACK, WE WILL REFUND THE ORDER MINUS ANY RETURN SHIPPING CHARGES.

WE ARE UNABLE TO RE-SEND RETURNED PACKAGES. PLEASE PLACE A NEW ORDER IF YOU STILL WISH TO PURCHASE.

RETURNS / STORE CREDIT

RETURNS ARE ACCEPTED WITHIN 30 DAYS OF PURCHASE FOR STORE CREDIT EQUIVALENT TO THE VALUE OF YOUR ITEMS.

ITEMS MUST BE IN ORIGINAL CONDITION — UNWORN, UNWASHED, AND WITH TAGS ATTACHED.

IF YOU RECEIVE AN INCORRECT OR DAMAGED ITEM, CONTACT US TO ARRANGE A REFUND OR CREDIT.

WE DO NOT OFFER SIZE EXCHANGES. PLEASE REORDER USING YOUR STORE CREDIT.

CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING COSTS. WE RECOMMEND USING A TRACKED COURIER SERVICE.